Privacy Policy

Last updated: 12 July 2026

At VORR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

We may collect the following information:

• Name

• Email address

• Billing and delivery address

• Telephone number (if provided)

• Order details

• Payment information (processed securely by our payment providers)

• Information you provide through contact forms or newsletter sign-ups

We may also collect technical information such as:

• IP address

• Browser type

• Device information

• Website usage data through cookies and analytics

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Respond to enquiries

• Provide customer support

• Send order confirmations and updates

• Improve our website and services

• Send marketing emails if you have chosen to receive them

We will never sell your personal information to third parties.

Payment Information

Payments are processed securely by trusted third-party payment providers. VORR does not store or have access to your full payment card details.

Marketing

If you subscribe to our mailing list, we may occasionally send updates about new collections, products, and news from our workshop.

You can unsubscribe at any time using the link included in our emails.

Cookies

Our website uses cookies to improve your browsing experience, remember preferences, analyse website traffic, and support essential website functionality.

You can control or disable cookies through your browser settings.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

• Payment providers

• Delivery and courier services

• Website hosting and e-commerce providers

• Analytics providers

These providers only receive the information necessary to perform their services.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information where applicable

• Restrict or object to certain processing

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and support our business operations.

Contact

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

VORR
Email: info@vorr.co.uk